Expert Wix Website Support at Smoogles Design
Welcome to Smoogles Design, your trusted partner for Wix website support. Our experienced team is here to help you get the most out of your Wix website. Whether you're just starting out with Wix or need some extra help, our support services are designed to meet your needs. Check out the 3 different support plans we have for you below.
Wix Support Plans
Is your business evolving constantly and your website needs regular updates & lots of upgrades? We got you covered. Check out the tiers below and find which works best for you.
All plans are for a minimum of 3 months with reduced hourly rate if you need more time monthly.
What's included in our Support Plans
Priority Support
Website fixes done for you fast or a loom video with explanation on how you can fix it.
Strategy Calls
Strategy calls to pinpoint what is best for your business for the year ahead in terms of what we need to focus on.
SEO & Analytics
Reports on visitors to your website & SEO reports on keyword opportunities.
Monthly Reports
Including what we've updated on your website every month and what is coming for the next month.
Reduced Hourly Rate
Any work you need beyond the time allotted in your plan is simply billed at our reduced hourly rate.
Website Upgrades
We can add pages, content, apps, whatever upgrades you need on your website.
Priority Support
£499 /MO
or £4,990 per year
(Save £998)
✅ 5 hour of website updates
✅ Reduced hourly rate
✅ 30% off Power Hours (Ideal for training your team on Wix)
✅ Up to 20 requests fixed and/or Loom videos
✅ 12 hour response time (business days)
✅ Monthly reporting
✅ Quarterly Strategy Call
The very best in the business. Rory has transformed our website and in turn helping us to increase sales. Looking for someone to trust that will deliver everytime, Rory at Smoogles is your guy!
Jamie D
Links Diary
Wix website support involves helping Wix users with various aspects of their website, including layout, optimisation, SEO, app installs, CMS, and more.
We have a portal to submit tickets for each update, you will be notified of progress of these tasks throughout the month. Everything is logged in our client portal to make sure everything is tracked.
Best way to communicate is through the client portal. We do have a support@smoogles.com email but the client portal is better for timely responses. Emails sent to info@smoogles.com regarding support will be forwarded to this email address.
Wix website tech support can include troubleshooting technical issues, assisting with app installs, and providing guidance on the use of Wix's various features and tools. Showing up better on Google is included at different levels on each plan.
Wix website maintenance services can include updating content, ensuring the website is running smoothly, and making necessary updates or changes to improve the website's performance.
The cost of Wix maintenance can vary depending on the complexity of the website and the specific services required. Book a discovery call to discuss which plan would work best for your company.
Wix ecommerce maintenance can include updating product listings, managing inventory, ensuring the checkout process is running smoothly, and more. SEO is covered too in our plans to make sure your products show up in google search results so your customers can find you.
Wix website maintenance can include updating content, ensuring the website is running smoothly, and making necessary updates or changes to improve the website's performance.
Wix maintenance refers to the ongoing tasks required to keep a Wix website running smoothly and efficiently, including updates, optimisation, and troubleshooting.
At Smoogles Design, we are Wix Partners with years of experience helping Wix website users worldwide. Our unique Power Hour service allows for live collaboration and real-time feedback, making us a top choice for Wix website support.
